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Orders are typically delivered within 3–5 business days after they have been processed and shipped.
We charge a flat shipping fee of $15 on all orders unless otherwise stated during checkout.
Yes. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
We accept major credit and debit cards along with other secure payment methods available during checkout.
Yes. You may request a return within 7 days of receiving your order, provided the item is unused, in its original condition, and in its original packaging.
Once your returned item has been received and inspected, approved refunds are generally processed within 5–10 business days to your original payment method.
Please contact us within 7 days of delivery with your order number and photos of the item. We will review the issue and work to provide a replacement or refund if applicable.
If your order has not yet been processed or shipped, you may request a cancellation by contacting our customer support team as soon as possible. Once an order has been shipped, it cannot be canceled.
Shipping availability depends on the destinations supported by our shipping partners. If your location is available during checkout, your order can be shipped there.
If you have any questions or need assistance, you can contact us using the details below.
Business Name: Prime Crafts
Email: contact@primecarts.us
Phone: +1 (832) 951-2866
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