Shipping Policy

At Prime Carts, we strive to process all orders as quickly as possible. Orders are typically processed within 1 business day after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Charges

We charge a flat shipping fee of $15 for all orders unless otherwise stated during checkout. The shipping cost will be clearly displayed before you complete your purchase.

Delivery Time

Estimated delivery time for all orders is 3 to 5 business days after your order has been processed. Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the status of your delivery.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Prime Carts is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Delayed Deliveries

While we work with reliable shipping partners, occasional delays may occur due to factors beyond our control. Prime Carts cannot guarantee exact delivery dates and is not responsible for carrier-related delays once an order has been shipped.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in reaching an appropriate resolution.

International Shipping

At this time, Prime Carts ships only to locations where shipping is available through our selected carriers. If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding our Shipping Policy or your order, please contact us.

Business Name: Prime Carts
Email: contact@primecarts.us
Phone: +1 (832) 951-2866