SHIPPING POLICY

Order Processing

At Prime Carts, all orders are processed within 24 hours after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once an order has been shipped, customers will receive a shipping confirmation email with tracking information.

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Shipping Charges

Shipping charges vary depending on the product selected and the delivery location.

Shipping costs typically range from $8 to $20 and will be clearly displayed during checkout before payment is completed.

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Delivery Time

Estimated delivery time is 2–4 business days after an order has been shipped.

Delivery times may vary depending on the customer's location, carrier operations, weather conditions, holidays, or other unforeseen circumstances.

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Order Tracking

Customers will automatically receive tracking information by email after their order has been shipped.

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Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Prime Carts is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information.

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Lost or Damaged Packages

If a package is lost or arrives damaged, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in reaching an appropriate resolution.

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Shipping Locations

At this time, Prime Carts ships only within the United States.

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Contact Information

Store Name: Prime Carts

Legal Business Name: Prime Wholesale LLC

Business Address:

9555 W Sam Houston Pkwy S, Suite 601

Houston, TX 77099, USA

Support Email: primecarts786@gmail.com

Support Phone: +1 (832) 951-2866