PRIVACY POLICY

Effective Date: August 16, 2026

At Prime Carts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, browse our products, or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
• Information provided through customer support inquiries

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Website activity
• Pages visited

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How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate about orders and deliveries
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and unauthorized activities
• Comply with legal requirements

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Payment Information

Payments are processed securely through trusted third-party payment providers.

Prime Carts does not store complete payment card information on its servers. Payment information is handled according to the security standards maintained by our payment processing partners.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website performance
• Remember customer preferences
• Analyze website traffic
• Enhance the shopping experience

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

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Sharing of Information

Prime Carts does not sell, rent, or trade customer information.

Information may be shared with trusted third-party service providers that assist with:

• Payment processing
• Order fulfillment
• Shipping services
• Website hosting
• Customer support
• Marketing services

These providers may use information only to perform services on our behalf.

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Data Security

We implement appropriate security measures to protect customer information from unauthorized access, misuse, disclosure, or loss.

Although we take reasonable steps to protect personal information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

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Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Fulfill legal obligations
• Resolve disputes
• Enforce our policies

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Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Update your information
• Correct inaccurate information
• Request the deletion of your information
• Restrict certain processing activities

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Children's Privacy

Prime Carts is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

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Policy Updates

We may update this Privacy Policy from time to time.

Any changes will become effective immediately after they are published on this page.

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Contact Information

Store Name: Prime Carts

Legal Business Name: Prime Wholesale LLC

Business Address:

9555 W Sam Houston Pkwy S, Suite 601

Houston, TX 77099, USA

Support Email: primecarts786@gmail.com

Support Phone: +1 (832) 951-2866